At Bowes Park Florist, we are committed to delivering only the freshest flowers to our local Bowes Park community. Whether you’re sending a stunning bouquet to a business or surprising a loved one at home, our aim is always to meet your expectations for quality and freshness. As your trusted local florist, we stand by a Fresh Flowers Guarantee on every order delivered within Bowes Park and the surrounding areas.
If your flowers arrive damaged or do not appear as fresh as you expect, please let us know as soon as possible after delivery. We take great care in preparing and transporting your arrangements, but should an issue occur, please provide a clear description and a photo of the problem. This helps us resolve your concern quickly and improve our processes for future orders.
We pride ourselves on the quality and longevity of our flowers. Our Freshness Window guarantees that your delivered bouquet will look beautiful and vibrant for a minimum of five days. Please follow the included care instructions to get the best possible performance from your flowers. If you experience premature wilting or are dissatisfied with the freshness within this window, do not hesitate to contact us so we can assist.
Your satisfaction is very important to us. If the delivered flowers fail to meet our Fresh Flowers Guarantee due to damage or quality issues on arrival, you are eligible for either a full refund or a replacement bouquet—whichever you prefer. We’ll arrange for your replacement flowers or refund swiftly once the claim is confirmed. Please ensure you contact us within 48 hours of delivery to be eligible for this service.
Refunds will be processed to your original payment method. If you select a replacement, we will arrange for the quickest possible delivery, ensuring you receive the fresh bouquet you deserve.
We welcome all feedback, as it helps us improve our service for the Bowes Park community. If you have a complaint about any aspect of your order or experience, please reach out to our team with the details and any supporting photographs (if relevant). We aim to acknowledge all complaints within 24 working hours and resolve most issues as swiftly as possible. Every concern is treated with respect and urgency, and we value the trust you place in us as your neighborhood florist.
Bowes Park Florist is proud to serve households and businesses in and around Bowes Park. Our commitment to high-quality flowers and attentive customer care is why our community relies on us for all occasions. We appreciate your trust, and we’re here to ensure your experience with us is always positive, personal, and stress-free.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
